Retirees in the United States could lose their Social Security benefits if they don’t follow the latest requirements from the Social Security Administration (SSA). The SSA has announced a major change for retirees’ online accounts: those who registered before September 18, 2021, must now use the new Login.gov access system. Here’s what you need to know about making the switch.
Changes
The SSA’s new login system aims to simplify enrollment and comply with federal authentication requirements. To access their Social Security accounts and other online services, retirees will need an account with one of two Credential Service Providers (CSP). This change affects millions of retirees, ensuring a more secure online experience for all users.
The current login system, while secure, is being replaced to align with new federal authentication standards. The new system is designed to provide a secure and streamlined way to access SSA services.
Benefits
Switching to the new Login.gov account allows retirees to manage their Social Security benefits easily. Users with online account access must use a new enrollment portal. Those who created an account before September 18, 2021, need to transition to the new system to continue accessing online services.
Previously, users logged in with a username and password directly on the SSA’s website. Now, they will need to switch to Login.gov. After linking their account, users will receive a confirmation screen and can access their My Social Security account.
No New Sign-Ups
Users of ID.me or Login.gov do not need to create new accounts. Through their SSA accounts, people can manage benefits, estimate future benefits, get a replacement Social Security card, and track application status. The modifications simplify the login process and keep accounts secure, aligning with federal standards.
This change brings SSA in line with other agencies like the Office of Personnel Management, the Small Business Administration, and the Department of Homeland Security, which already use Login.gov. Users will be prompted to switch to Login.gov when logging in with their current credentials, making the transition easy and accessible.
Transition Steps
To transition to the new Login.gov account, retirees can follow these steps:
- Enter an Email Address: Use a personal email that is always accessible, not a work email.
- Set a Password: Passwords must be at least 12 characters long and should avoid common words or phrases.
- Verify Identity: Use one or more authentication methods. The most secure options include face or touch unlock, security key, authentication request, or federal/military personnel identification card (PIV/CAC). Simpler methods include text/voice messages or security codes. Depending on the agency’s security needs, users might also need to verify their identity with a Social Security number, address, and/or U.S. government-issued ID.
These steps ensure secure access to the SSA’s online services, including applying for a new Social Security card, verifying application status, calculating future payments, and managing benefits.
By following these steps, retirees can ensure they continue to receive their Social Security benefits without interruption. The SSA’s transition to Login.gov aims to enhance security and streamline the user experience, benefiting millions of retirees across the country.
While the change might seem daunting, it’s designed to protect personal information and provide a more secure way to manage Social Security benefits online.
FAQs
What is the new SSA login requirement?
Retirees must use Login.gov for online access.
Who needs to switch to Login.gov?
Retirees with accounts made before Sept 18, 2021.
How do I create a Login.gov account?
Follow steps on Login.gov using your personal email.
Are ID.me users affected?
No, existing ID.me users are not affected.
Why is SSA making this change?
To enhance security and meet federal authentication standards.
