IRS Introduces New Online Tools – Enhanced Taxpayer Services

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The Internal Revenue Service (IRS) is stepping up its game by expanding online tools and taxpayer services. These improvements are made possible thanks to the funding from the Inflation Reduction Act (IRA). With a focus on enhancing both business and individual online accounts, the IRS aims to make tax-related processes more efficient and accessible.

Online Account Expansion

One of the standout features is the expansion of the IRS’s business and individual online accounts. This allows taxpayers to manage their tax information more conveniently. A significant milestone has been reached with the Document Upload Tool, which has now seen over 1 million submissions.

This tool simplifies the process of submitting necessary documents, making it easier for taxpayers to comply with IRS requirements. Additionally, there has been an increase in the number of electronically filed amended returns, highlighting a shift towards digital processes.

New Features

The IRS has introduced six new features for the Individual Online Account, with a notable addition being the Spanish version of the Business Tax Account tool. This expansion ensures that Spanish-speaking taxpayers can access vital services in their preferred language. The availability of amended business forms for online and electronic filing has also been a significant improvement, providing more flexibility and convenience for business owners.

Moreover, the IRS is making strides in community outreach through special Community Assistance Visits. These visits are designed to support taxpayers in underserved areas, providing them with necessary tax help and guidance. This initiative is part of the IRS Strategic Operating Plan, as highlighted by IRS Commissioner Danny Werfel. By offering more in-person help, the IRS is making tax services more accessible to all Americans.

In-Person Assistance

For those who prefer face-to-face interactions, the IRS offers in-person help at Taxpayer Assistance Centers (TACs) across various locations. If you’re located in Alabama, Kansas, Missouri, Washington, Alaska, or New York, here are the upcoming dates for in-person assistance:

  • Thomasville, Alabama: August 5-9
  • Abilene, Kansas: August 19-23
  • West Plains, Missouri: September 9-13
  • Clarkston, Washington: September 23-27
  • Fairbanks, Alaska: October 7-11
  • Potsdam, New York: October 21-25

For more details about the events, including specific dates and hours of operation, taxpayers are encouraged to visit the IRS website. This initiative aims to provide accessible help, especially in areas that may not have easy access to IRS services.

Looking ahead, the IRS plans to continue improving live assistance and efficiency in its call centers. A key focus will be on reducing paper usage, thereby promoting a more digital and eco-friendly approach. Additionally, the agency is committed to ensuring that taxpayers receive all the benefits and credits they are entitled to, streamlining the process to make it as seamless as possible.

FAQs

What is the Document Upload Tool?

It allows taxpayers to submit documents electronically to the IRS.

When will the IRS be in Clarkston, Washington?

From September 23 to September 27.

Can business tax forms be filed electronically?

Yes, many can now be filed online.

Is there an online account option for Spanish speakers?

Yes, the Business Tax Account tool is available in Spanish.

What is the IRS doing to help underserved areas?

They offer special Community Assistance Visits.

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